Wavcut Support

Questions, bugs or billing problems: email us.

[email protected]

It helps if you include your iPhone model, iOS version and what you were doing when the problem happened.

How do I restore my purchases?

Open the “Upgrade” tab in Wavcut and tap “Restore purchases”. Use the same Apple Account you subscribed with.

How do I cancel my subscription?

Subscriptions are billed by Apple, so you cancel them in your iPhone settings, not in the app. Apple explains the steps here: Cancel a subscription from Apple.

How do I get a refund?

Apple handles refunds for App Store purchases; we cannot issue them ourselves. Request one from Apple: Request a refund from Apple. If something in the app did not work, email us as well so we can fix it.

How do I delete my account?

In Wavcut, open “Settings” and tap “Delete account”. Deleting your account does not cancel an App Store subscription; cancel that separately.

What are the caption limits?

Free captions 3 videos a month, on the iPhone. Pro includes 50 AI caption minutes a month and Max 200, in 60+ languages.

Which devices does Wavcut run on?

iPhone only for now. An Android version is in development.